Privacy Policy
This Privacy Policy describes how IronCladRestaurantSupply ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from ironcladrestaurantsupply.com (the "Site").
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, interactions, and necessary details to process your purchase. We define Personal Information as any data that can identify you individually. Below is a breakdown of what we collect and why:
A. Device Information
B. Order Information
C. Customer Support Information
D. Behavioral Advertising & Marketing Data
2. Minors & Age Restrictions
Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe a minor has provided us with Personal Information, please contact us to request deletion.
3. Sharing Personal Information
We share your Personal Information with service providers to operate our business efficiently. Examples of third-party service providers include:
- Shopify (our eCommerce platform) — Privacy Policy
- Google Analytics (website performance & behavior tracking) — Privacy Policy
- Advertising Partners (Google, Meta, Microsoft) — used for retargeting and personalized advertising
We may also share your Personal Information when legally required to respond to law enforcement requests, subpoenas, or legal proceedings, or to protect our rights, property, or customer security.
4. Behavioral Advertising & Tracking
We use your Personal Information to show you relevant advertisements and promotions. Google Analytics helps us understand how customers interact with our Site (opt out here). We track personal data (e.g., Name, Email, Address, Order ID) across Google, Facebook, Bing, and Shopify for advertising purposes.
Opt-Out of Targeted Ads:
- Facebook: facebook.com/settings/?tab=ads
- Google: google.com/settings/ads/anonymous
- Microsoft Bing: advertise.bingads.microsoft.com
- Digital Advertising Alliance: optout.aboutads.info
5. Your Data Rights & Choices
Depending on your location, you may have rights to:
- Access the Personal Information we store about you.
- Request corrections or updates to your data.
- Delete your Personal Information (except where legally required for record-keeping).
- Opt out of marketing emails, SMS, and tracking-based advertising.
To make a request, email support@ironcladrestaurantsupply.com.
California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the right to:
- Know what Personal Information we collect, use, and share.
- Request deletion of your data.
- Opt-out of data sales — we do not sell personal data.
Submit requests via support@ironcladrestaurantsupply.com.
6. Cookies & Automated Tracking
We use cookies and similar tracking tools to enhance your experience:
- Essential Cookies — necessary for checkout & site navigation.
- Analytics Cookies — track site performance & errors.
- Advertising Cookies — used for personalized ads.
Managing Your Cookies: You can modify browser settings to block or delete cookies. Visit www.allaboutcookies.org for more details.
7. Do Not Track (DNT) Disclosure
There is no industry standard for responding to "Do Not Track" (DNT) signals, so we do not alter our data collection practices when a DNT signal is detected.
8. Data Security Measures
We take reasonable precautions to protect your data:
- Encryption of payment details via Shopify & third-party payment processors.
- Secure servers & SSL certificates for encrypted browsing.
- Fraud prevention tools to detect suspicious activity.
Despite these safeguards, no online transmission is 100% secure. We encourage customers to use strong passwords and avoid sharing sensitive data unnecessarily.
9. Policy Updates & Changes
We may update this Privacy Policy to reflect changes in laws and regulations, updates in business operations, or changes in third-party partnerships. You are encouraged to review this page regularly for updates.